Privacy policy
PRIVACY POLICY
Last updated: March 2026
Who we are Made Bold ("we", "us", "our") is an online retailer of handcrafted home décor, based in the United Kingdom. Our website is madebold.co.uk.
What data we collect We collect information you provide when placing an order or contacting us, including your name, email address, delivery address, and payment details. We also collect browsing data automatically via cookies and analytics tools.
How we use your data We use your data to process and fulfil your orders, communicate with you about your purchases, send marketing emails (where you've opted in), and improve our website and services.
Third-party services We use the following third-party tools which may process your data:
- Shopify — our e-commerce platform (privacy policy at shopify.com/legal/privacy)
- Klaviyo — email marketing platform
- Google Analytics — website analytics
- Shop Pay / Shopify Payments — payment processing
Each of these providers has their own privacy policy governing their use of your data.
Your rights under UK GDPR You have the right to access, correct, or delete your personal data, object to or restrict processing, and data portability. To exercise any of these rights, contact us at support@madebold.co.uk. You also have the right to lodge a complaint with the ICO (ico.org.uk).
Cookies We use cookies to enable core site functionality and to analyse traffic. You can control cookies through your browser settings.
Data retention We retain order data for up to 7 years for legal and accounting purposes. Marketing data is retained until you unsubscribe or request deletion.
Contact support@madebold.co.uk